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  Top » CDS » Shipping Policy
Shipping Policy

Domestic Shipping

While we strive to ship orders on the same business day they are received, it is possible that your order may ship on the next business day.  If we receive your order before 1PM CST, your order is much more likely to ship on the day your order is placed.  While we work hard to maintain sufficient stock, there will be times when we are out of stock on one or more items you have ordered.  If an item is not in stock, you will be notified and offered a choice to delay the whole shipment, backorder only the out of stock item(s) or refund the entire order.

All shipping is by UPS Ground, unless you choose a different method.  Because of this, we require a street address in order to ship our products.  If you have not provided a valid shipping address, we will contact you to get the correct shipping address.  WISPGear is not responsible for delays in shipping your order as a result of failure to provide a valid shipping address.

NOTE: We do not ship or process orders on weekends. Orders that have not shipped by Friday at 6 p.m. CST will usually ship the following business day.

We shall not be liable for any loss of profits, business, goodwill, data, interruption of business, damages related to this agreement.

Stock Availability

Stock is not allocated until your order is verified, paid, accepted, and processed. Therefore, stock levels and shipping projections may occasionally change by the time your order is ready to be shipped.

International Shipping

Please be aware that many products\'s warranties do not provide coverage outside the U.S., and some products may not be exported under any circumstances due to manufacturers restrictions or U.S. law. WISPGear makes no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the U.S. Orders for shipment outside the US are subject to customer verification of account information, additional handling charges, higher shipping rates, and applicable customs, duties, and taxes, all of which are the responsibility of the customer. If you are ordering products to be shipped outside the US, or are placing an order with a credit card who\'s bank is located outside the United States, please be aware you may be asked to verify your account information manually or provide a different method of payment. This is for your protection to help reduce fradulent charges.

Changes to Your Order

WISPGear will make every attempt to accomodate order changes after the order has processed for shipping. However, order changes MUST be made by PHONE only and must be VERIFIED by a WISPGear Sales Representative! Voice mail or e-mail changes to your order may not be accepted nor received in time to accomodate those changes. Orders already processed for shipping may not be available for changes due to pickup by the carrier of customer choice. In this case, changes to your order will not be accepted and may require an RMA. Should this be the case, return shipping will be at customer expense, regardless of refusal of acceptance of shipment by customer. Refusal of package shipment incurs return shipping charges which WILL be billed to customer upon receipt of refused package.

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